{"id":9628,"date":"2026-06-08T14:05:22","date_gmt":"2026-06-08T11:05:22","guid":{"rendered":"https:\/\/www.alsalambank.com\/?page_id=9628"},"modified":"2026-06-08T14:15:33","modified_gmt":"2026-06-08T11:15:33","slug":"existing-complaints","status":"publish","type":"page","link":"https:\/\/www.alsalambank.com\/en\/existing-complaints\/","title":{"rendered":"Existing Complaints"},"content":{"rendered":"\n  <div class=\"banner has-hover\" id=\"banner-2006425991\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n            <img loading=\"lazy\" decoding=\"async\" width=\"2031\" height=\"513\" src=\"https:\/\/www.alsalambank.com\/wp-content\/uploads\/2025\/12\/finance.jpg\" class=\"bg attachment-original size-original\" alt=\"\" \/>                                    \n                    <\/div>\n\t\t\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>            \n   <div id=\"text-box-1104784533\" class=\"text-box banner-layer x50 md-x50 lg-x50 y50 md-y50 lg-y50 res-text\">\n                                <div class=\"text-box-content text dark\">\n              \n              <div class=\"text-inner text-center\">\n                  \n              <\/div>\n           <\/div>\n                            \n<style>\n#text-box-1104784533 {\n  width: 60%;\n}\n#text-box-1104784533 .text-box-content {\n  font-size: 100%;\n}\n@media (min-width:550px) {\n  #text-box-1104784533 {\n    width: 60%;\n  }\n}\n<\/style>\n    <\/div>\n \n        <\/div>\n      <\/div>\n\n            \n<style>\n#banner-2006425991 {\n  padding-top: 437px;\n  background-color: rgb(255,255,255);\n}\n#banner-2006425991 .banner-bg img {\n  object-position: 58% 75%;\n}\n<\/style>\n  <\/div>\n\n\n\n\t<section class=\"section\" id=\"section_583751647\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\t<div class=\"is-border\"\n\t\tstyle=\"border-width:0px 0px 1px 0px;\">\n\t<\/div>\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row\"  id=\"row-28157030\">\n\n  <div id=\"col-585306\" class=\"col mb-0 pb-0 small-12 large-12\"  >\n        <div class=\"col-inner\"    >\n      \n      \n<div class=\"ux-breadcrumb-advanced-wrapper visible text-left\" style=\"font-size: 100%; padding: 0px 0px 0px 0px; --breadcrumb-separator: \"\/\";\">\n    <nav aria-label=\"breadcrumb\">\n        <ol class=\"breadcrumb breadcrumb-nav style-simple\">\n                                            <li class=\"breadcrumb-item\"                     style=\"margin-right: 10px; text-transform: uppercase;\">\n                                            <a href=\"https:\/\/www.alsalambank.com\/en\/\"><i class=\"icon-home\"><\/i> <span>Home<\/span><\/a>\n                                    <\/li>\n                    <\/ol>\n    <\/nav>\n<\/div>\n\n    <\/div>\n          <\/div>\n\n  \n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_583751647 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n  min-height: 60px;\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_599882624\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\t<div id=\"gap-457265612\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-457265612 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row\"  id=\"row-208246908\">\n\n  <div id=\"col-1487110005\" class=\"col small-12 large-12\"  >\n        <div class=\"col-inner\"    >\n      \n      \n\t<div id=\"text-2877992019\" class=\"text page-title\">\n\t\t\n<h1>Complaints<\/h1>\n\t\t\n<style>\n#text-2877992019 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n    <\/div>\n          <\/div>\n\n  \n<\/div>\n\t<div id=\"gap-1053994527\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1053994527 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\n\t\t\n<style>\n#section_599882624 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_1366862082\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row\"  id=\"row-738013226\">\n\n  <div id=\"col-1404017996\" class=\"col small-12 large-12\"  >\n        <div class=\"col-inner\"    >\n      \n      \n\n<p><iframe\n    src=\"https:\/\/apphub.alsalambank.com\/ASBComplaintCustomerPortal\/Complaints.aspx\"\n    width=\"100%\"\n    height=\"800\"\n    style=\"border: none;\"\n    loading=\"lazy\"\n    referrerpolicy=\"no-referrer\"\n><br \/>\n<\/iframe><br \/>\n\n    <\/div>\n          <\/div>\n\n  \n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1366862082 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n  background-color: rgb(255,255,255);\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_228998992\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n\t<div id=\"gap-2024816589\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-2024816589 {\n  padding-top: 20px;\n}\n@media (min-width:550px) {\n  #gap-2024816589 {\n    padding-top: 30px;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"row\"  id=\"row-552399721\">\n\n\n  <div id=\"col-340319006\" class=\"col small-12 large-12\"  >\n        <div class=\"col-inner\"    >\n      \n      \n\n\n  <div class=\"banner has-hover\" id=\"banner-1682118864\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n                                                \n                    <\/div>\n\t\t\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>            \n\n\t<div class=\"img has-hover x100 md-x100 lg-x100 y50 md-y50 lg-y50\" id=\"image_1232708000\">\n\t\t<a class=\"\" href=\"\/branch-locator\/\" >\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"635\" height=\"389\" src=\"https:\/\/www.alsalambank.com\/wp-content\/uploads\/2025\/12\/location-bg.jpg\" class=\"attachment-original size-original\" alt=\"\" srcset=\"https:\/\/www.alsalambank.com\/wp-content\/uploads\/2025\/12\/location-bg.jpg 635w, https:\/\/www.alsalambank.com\/wp-content\/uploads\/2025\/12\/location-bg-300x184.jpg 300w\" sizes=\"auto, (max-width: 635px) 100vw, 635px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/a>\t\t\n<style>\n#image_1232708000 {\n  width: 92%;\n}\n@media (min-width:550px) {\n  #image_1232708000 {\n    width: 32%;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\n   <div id=\"text-box-1902201083\" class=\"text-box banner-layer show-for-small x50 md-x5 lg-x5 y85 md-y50 lg-y50 res-text\">\n                                <div class=\"text-box-content text \">\n              \n              <div class=\"text-inner text-center\">\n                  \n\n\t<div id=\"text-142921209\" class=\"text\">\n\t\t\n\n<h3>You will find Al Salam branches and ATMs across <span data-text-color=\"secondary\">Bahrain<\/span><\/h3>\n\t\t\n<style>\n#text-142921209 {\n  text-align: center;\n  color: rgb(119, 119, 119);\n}\n#text-142921209 > * {\n  color: rgb(119, 119, 119);\n}\n@media (min-width:550px) {\n  #text-142921209 {\n    text-align: left;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n<a class=\"button secondary is-larger alsalam-btn h5\" >\n\t\t<span>Find a Location near you<\/span>\n\t<\/a>\n\n\n\n              <\/div>\n           <\/div>\n                            \n<style>\n#text-box-1902201083 {\n  width: 92%;\n}\n#text-box-1902201083 .text-box-content {\n  font-size: 100%;\n}\n@media (min-width:550px) {\n  #text-box-1902201083 {\n    width: 60%;\n  }\n}\n<\/style>\n    <\/div>\n \n   <div id=\"text-box-1753679093\" class=\"text-box banner-layer hide-for-small x5 md-x5 lg-x5 y50 md-y50 lg-y50 res-text\">\n                                <div class=\"text-box-content text \">\n              \n              <div class=\"text-inner text-left\">\n                  \n\n\t<div id=\"text-3076193200\" class=\"text\">\n\t\t\n\n<h1>You will find Al Salam branches and ATMs across <span data-text-color=\"secondary\">Bahrain<\/span><\/h1>\n\t\t\n<style>\n#text-3076193200 {\n  text-align: center;\n  color: rgb(119, 119, 119);\n}\n#text-3076193200 > * {\n  color: rgb(119, 119, 119);\n}\n@media (min-width:550px) {\n  #text-3076193200 {\n    text-align: left;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n<a href=\"\/branch-locator\/\" class=\"button secondary is-large alsalam-btn h5\" style=\"padding:1rem 3rem 1rem 3rem;\">\n\t\t<span>Find a Location near you<\/span>\n\t<\/a>\n\n\n\n              <\/div>\n           <\/div>\n                            \n<style>\n#text-box-1753679093 {\n  width: 92%;\n}\n#text-box-1753679093 .text-box-content {\n  font-size: 100%;\n}\n@media (min-width:550px) {\n  #text-box-1753679093 {\n    width: 60%;\n  }\n}\n<\/style>\n    <\/div>\n \n\n        <\/div>\n      <\/div>\n\n            \n<style>\n#banner-1682118864 {\n  padding-top: 200px;\n  background-color: rgb(237, 237, 237);\n}\n@media (min-width:550px) {\n  #banner-1682118864 {\n    padding-top: 300px;\n  }\n}\n<\/style>\n  <\/div>\n\n\n\n    <\/div>\n          <\/div>\n\n  \n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_228998992 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>\n\t\n\n\n\t<div id=\"downloadAppPopup\"\n\t     class=\"lightbox-by-id lightbox-content mfp-hide lightbox-white \"\n\t     style=\"max-width:520px ;padding:30px\">\n\t\t<div class=\"row\"  id=\"row-82538182\">\n\n\n  <div id=\"col-62697085\" class=\"col mb-0 pb-0 small-12 large-12\"  >\n        <div class=\"col-inner text-center\"    >\n      \n      \n\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_4551256\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"370\" height=\"370\" src=\"https:\/\/www.alsalambank.com\/wp-content\/uploads\/2026\/06\/alsalam-app-download-qr.png\" class=\"attachment-original size-original\" alt=\"\" srcset=\"https:\/\/www.alsalambank.com\/wp-content\/uploads\/2026\/06\/alsalam-app-download-qr.png 370w, https:\/\/www.alsalambank.com\/wp-content\/uploads\/2026\/06\/alsalam-app-download-qr-300x300.png 300w, https:\/\/www.alsalambank.com\/wp-content\/uploads\/2026\/06\/alsalam-app-download-qr-150x150.png 150w\" sizes=\"auto, (max-width: 370px) 100vw, 370px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_4551256 {\n  width: 50%;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t<div id=\"text-2335137514\" class=\"text\">\n\t\t\n\n<h2>Open your free <span data-text-color=\"secondary\">AlSalam Bank<\/span> account in minutes<\/h2>\n\t\t\n<style>\n#text-2335137514 {\n  font-size: 1.2rem;\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"text-3028775518\" class=\"text\">\n\t\t\n\n<p>Scan the QR code and discover the bank you\u2019ll love<\/p>\n\t\t\n<style>\n#text-3028775518 {\n  font-size: 1.2rem;\n}\n<\/style>\n\t<\/div>\n\t\n\n    <\/div>\n          <\/div>\n\n  \n\n<\/div>\t<\/div>\n\t\n\t\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"footnotes":""},"class_list":["post-9628","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.alsalambank.com\/en\/wp-json\/wp\/v2\/pages\/9628","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.alsalambank.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.alsalambank.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.alsalambank.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.alsalambank.com\/en\/wp-json\/wp\/v2\/comments?post=9628"}],"version-history":[{"count":5,"href":"https:\/\/www.alsalambank.com\/en\/wp-json\/wp\/v2\/pages\/9628\/revisions"}],"predecessor-version":[{"id":9636,"href":"https:\/\/www.alsalambank.com\/en\/wp-json\/wp\/v2\/pages\/9628\/revisions\/9636"}],"wp:attachment":[{"href":"https:\/\/www.alsalambank.com\/en\/wp-json\/wp\/v2\/media?parent=9628"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}