During Migration 30 Dec 2022 – 31 Dec 2022
Yes, your card will continue to operate normally except for a short while during the downtime which you will be notified of by SMS.
After Migration 1 Jan 2023 Onwards
Yes, your card will continue to operate normally and replaced with Al Salam Bank card upon expiry/loss/any damage or upon re-carding.

Yes, your existing Ithmaar Bank Debit Card will be linked to your corresponding new account at Al Salam Bank.
Note: if you have multiple accounts in the same category, your Debit Card will be linked to the primary account only.

No, you will continue to enjoy the same daily cash withdrawal and Point of Sale (POS) machine transaction limits.

We are working on a seamless re-carding journey. The details of which will be announced in due course.
For now, you may continue to use your Ithmaar Bank Card without any interruption.

Yes, your Direct Debit instructions will continue to work without any disruption after the financial migration.

During Migration 30 Dec 2022 – 31 Dec 2022
You can block your Ithmaar Bank card by calling 17005500.
After Migration 1 Jan 2023 Onwards
You can block your Ithmaar Bank card through Al Salam Bank mobile application or by calling 17005500.

You can request a new or replacement card through any Al Salam Bank branch. More channels will be enabled as we progress and you will be notified with the same.

During Migration 30 Dec 2022 – 31 Dec 2022
Yes, and you will be notified of the same via SMS.
After Migration 1 Jan 2023 Onwards
No, business will resume seamlessly.

During Migration 30 Dec 2022 – 31 Dec 2022
No, deposits will be ceased from all channels during this period.
After Migration 1 Jan 2023 Onwards
Yes, business will resume seamlessly.

During Migration 30 Dec 2022 – 31 Dec 2022
No, deposits will be ceased from all channels during this period.
After Migration 1 Jan 2023 Onwards
Yes, business will resume seamlessly.

During Migration 30 Dec 2022 – 31 Dec 2022
No, internal transfers will be ceased on all channels during this period.
After Migration 1 Jan 2023 Onwards
Yes, business will resume seamlessly.

During Migration 30 Dec 2022 – 31 Dec 2022
No, this service is available for Al Salam Bank cardholders only during this period.
After Migration 1 Jan 2023 Onwards
Yes, you can apply for the service upon re-carding and the receipt of your Al Salam Bank card.